Services
A-to-Z VA services, grouped simply: setup, daily management and scaling. Click any service for its own page.
Listings & SEO
Search-friendly titles, descriptions and keywords, with clean, accurate listing details that help buyers find and trust your products.
Product Research
Fast-moving, practical products researched for demand, competition and margin — focused on grocery and household lines where the models work best.
Store Setup
New store setup done properly from the start: settings, policies, categories and a clean launch checklist.
Pricing & Repricing
Competitive pricing watched and adjusted so your offers stay in the game without giving margin away.
Order Processing
Orders tracked from sale to delivery, with issues followed up promptly so buyers are not left waiting.
Customer Service
Buyer messages answered politely and promptly, in a human voice — not copy-paste replies.
Account Health
Ratings, defects, late shipments and policy flags watched daily, with problems fixed before they grow.
Inventory Monitoring
Stock levels and listing status checked so best sellers do not quietly go out of stock.
Live Reporting
Your own live dashboard plus regular updates, so you always know sales, orders and account health.
Scaling
What is working gets more attention: more listings, better pricing and steady growth, step by step.
Ongoing Optimisation
Small, regular improvements to listings, pricing and processes — the unglamorous work that compounds over months.
Backup VA Coverage
If your dedicated VA is away or the fit is wrong, a backup VA from the 8-person team steps in — no gap in listings, orders or messages.
Reinstatement & Account-Health Rescue
Suspended or restricted? Root-cause analysis, a Plan of Action and marketplace appeals, handled for you.
Account Approval & Onboarding
New seller applications, verification and category approvals done properly from the start, so you launch clean.
Terms are agreed per client in their agreement.
Agency, freelancer, or in-house hire?
| E-Com Prime (agency) | Freelancer | In-house hire | |
|---|---|---|---|
| Backup coverage | Backup VA from an 8-person team | One person — no cover when away | One hire — holidays and sickness uncovered |
| Platform specialists | Dedicated experts per platform | Usually one platform, general skills | One person's skill set |
| Reporting | Daily updates + live dashboard | Varies by person | You manage the reporting |
| Engagement | Terms agreed per client, by platform | Hourly fees | Pay, regardless of results |
| Store ownership | 100% yours, always | Yours | Yours |
What you see every day
No black box. Every day you see: orders that landed, revenue as it stands, issues handled (messages, flags, stock), and tomorrow's plan. Plus a live dashboard you can check any time.
Wondering what a VA actually does all day? We wrote it down, hour by hour →
Not sure yet? Get a free store audit
Findings first, no commitment. Pick a date and time that suits you — 30 minutes, Monday to Sunday, 7:00 AM to 9:00 PM Eastern.